Service FAQ

1. Why is it important to service your vehicle at Palladino Mazda?
Our Mazda Certified Technicians use OEM parts and accessories, and our Service Advisors have been trained and certified by Mazda Canada.

2. Why is it better to service at Palladino Mazda?
– Mazda Certified Technicians
– OEM parts and accessories
– Mazda trained Service Advisors
– Evening Appointments available on Thursday
– On-site tire storage
– Complimentary hot beverages, juice, water, pop
– Competitive pricing
– Complimentary WiFi

3. What is a multi-point inspection?
A multi point inspection is a complimentary service we offer. It includes a visual brake inspection, suspension check, tire pressure and wear check, lights, belts, hoses, all fluids, air filters, and oil life check.

4. How often should I service my vehicle?
If you have a 2016 Mazda or older, it’s recommended every 4 months or 8,000km, whichever comes first and if you have a 2017 Mazda or newer, it’s recommended every 6 months or 8,000km, whichever comes first.

5. What type of oil should I use in my vehicle?
Any skyactiv NON TURBO Mazda requires a fully synthetic 0w20 engine oil / any TURBO skyactive Mazdas require Full Synthetic 5W30. Any vehicle 2012 or older, it depends on the vehicle as some are 0W20, 5W20, and some are 5W30.

6. What is the cost of an oil change?
The cost of a Mazda Canada 8K Essential Service, which includes an oil change, is $89.95 plus tax for most vehicles.

7. Do you offer detailing?
No, we do not offer detailing at this time.

8. Do you offer collision repair?
No, but we recommend Carstar Sudbury.

9. What kind of tires do you sell?
We sell winter tires of various brands. We sell studded tires / non studded tires / all weather tires. We sell about 95% of all tire brands that are available on the market today.

10. What kind of accessories do you sell?
We sell accessories and parts for Mazdas and the accessories range from trailer hitches, roof racks, floor liners, block heaters, remote starters… we can even sell you an OEM body kit for certain models, plus so much more!